Supportive Services

 

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Single Point of Entry 

In 1999, Golden Umbrella became the Single Point of Entry for seniors into services in Shasta County.  A single telephone number will connect a caller with an Advocate who will assess the needs of the caller, answer questions, provide information and connect the senior with the proper agency for follow-up.   

Advocacy / Outreach, Rep Pay

Golden Umbrella Advocates serve senior citizens and disabled adults of Shasta County by providing in-home supportive services, assessment, referral, Representative Payee services and assistance with problem resolution.  The Advocates work closely with other agencies and organizations to assure the safety of participants and that all needed services are provided.

Tele-Care

Tele-Care is a telephone reassurance program whereby lonely or shut-in seniors receive a friendly call from a volunteer each morning.  If the senior does not answer, a back-up number is called or staff locates the person and his or her safety is assured.

Registry

The Registry Program is a referral service that we offer to the community at no charge.  The Golden Umbrella's role is to give out names of potential workers.  The client and the worker make arrangements for hours needed, duties, and rate of pay.

Tax, Renters and Homeowner Assistance

This program assists senior, low-income and disabled persons with simple State and Federal tax forms, SSI and Medi-Cal forms, Renter's and Homeowner's Assistance.

Information and Assistance

The Golden Umbrella is the designated Senior Information and Assistance Center for Shasta County.  Information about senior and disabled services is available weekdays from 8 a.m. to 5 p.m. by calling 223-6034 in the greater Redding area, and 1-800-400-6446 in all other areas.  This program is linked to the Advocacy Program and provides individual attention to assist senior and disabled adults to locate and best utilize appropriate services in the county.

 

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Last updated: September 06, 2007